In an EMERGENCY please call 000

Lifeline is available 24/7 Call 13 11 14 or go to https://www.lifeline.org.au

Wellbeing

Our Employee Assistance Program (EAP) offers proactive support and resources to help you maintain your mental and emotional health, empowering you to thrive both personally and professionally.

Employee Assistance Program (EAP)

TELUS Health logo with purple text and a green swoosh

To access TELUS Health One, you can log in with the following details:

You can also sign in via iOS and Android apps (Make sure you tap on "Log in").

Here you will find a variety of articles and resources. Alternatively, you can call their Employee Assistance Team 24/7 at 1300 360 364.

You may be prompted to create a personal account before getting access to counseling services. You can create an account by logging in with the shared credentials, and then navigating to any area of the platform where you are able to save your progress, for example, Wellbeing → Assessments In there, you will see a screen prompting you to create your own account to access more areas of the service before you can continue.

Logo for Hume Psychology & Counselling Services with a stylized bird graphic.
A flyer for Hume Psychology & Counselling with an image of a woman in a therapy session. The flyer encourages emergency calls to 000 and provides contact information, emphasizing mental health support and employee assistance programs.
Informational flyer from North East Regional Pre School Association detailing support resources for employees, including compassion fatigue, mental health, work issues, personal problems, substance abuse, legal and financial consultation, and work-life balance, with additional support links and contact information.
Diagram comparing perceived self-care activities above the water and the reality beneath the surface of the iceberg. Top features include exercise, fishing, bubble baths, skin care, drinking with friends, massages, gym, run, bike, gaming, watching sports, and relaxing activities. Below the surface are deeper emotional and mental health work such as trauma healing, difficult conversations, meditation, learning from triggers, nourishing the body, crying/feeling, setting boundaries, inner child healing, and relaxation.