In an EMERGENCY please call 000

Lifeline is available 24/7 Call 13 11 14 or go to https://www.lifeline.org.au

Wellbeing

Our Employee Assistance Program (EAP) offers proactive support and resources to help you maintain your mental and emotional health, empowering you to thrive both personally and professionally.

Employee Assistance Program (EAP)

To access TELUS Health One, you can log in with the following details:

You can also sign in via iOS and Android apps (Make sure you tap on "Log in").

Here you will find a variety of articles and resources. Alternatively, you can call their Employee Assistance Team 24/7 at 1300 360 364.

You may be prompted to create a personal account before getting access to counseling services. You can create an account by logging in with the shared credentials, and then navigating to any area of the platform where you are able to save your progress, for example, Wellbeing → Assessments In there, you will see a screen prompting you to create your own account to access more areas of the service before you can continue.