QA2, QA4, and QA7

Staff Wellbeing, Support, And Professional Sustainability

Wellbeing matters in early childhood work. Staff are better able to support children, families, and each other when they are supported, informed, and able to work sustainably.

Wellbeing Matters

Early Childhood Work Is Meaningful And Demanding

Early childhood education and care is relationship-based work. It can be joyful, purposeful, and rewarding, and it can also involve emotional labour, competing priorities, complex family needs, child safety content, staffing pressures, and busy service routines.

Looking after wellbeing is part of sustainable professional practice. It helps staff stay connected, reflective, safe, and able to contribute to a positive workplace culture.

EAP

Know Where Support Is

NERPSA’s Employee Assistance Program information is available through the Employee Assistance Program Policy on the Staff Resources website.

NERPSA App

Use Current Details

EAP and staff wellbeing information is also available through the NERPSA App. Staff should use the current provider details listed there or in the EAP Policy.

Sustainability

Use Support Early

Staff are encouraged to use available wellbeing supports early, rather than waiting until things feel unmanageable.

Employee Assistance Program

EAP

Use The Current EAP Information

NERPSA’s Employee Assistance Program information is available through the Employee Assistance Program Policy on the Staff Resources website.

Staff can use the policy to locate current EAP provider details, access instructions, and support options. EAP information is also available through the NERPSA App.

Where To Find Wellbeing And EAP Information

Staff Resources Website

  • Go to the Staff Resources website.
  • Locate the Employee Assistance Program Policy.
  • Use the policy for current EAP provider details and access instructions.
  • Use the Staff Resources website for current staff wellbeing information.

NERPSA App

  • Open the NERPSA App.
  • Locate current wellbeing and EAP information.
  • Use the App to access current staff resources and forms.
  • Check the App when you need current staff support information away from the website.

What Supports Wellbeing At Work?

Respectful Communication

Clear, calm, respectful communication helps staff work together and reduces confusion during busy or stressful moments.

Realistic Priorities

Early childhood work involves many moving parts. Staff should use service systems and role expectations to prioritise safely.

Breaks And Recovery

Breaks, lunches, and recovery time support safe, sustainable work. Breaks should be managed so supervision and ratios remain safe.

Reflective Practice

Reflection helps staff notice what is working, what feels challenging, and what support, learning, or adjustment may be needed.

A child drawing quietly at a table
Calm Practice Matters

Wellbeing Is Supported By Calm, Sustainable Routines

Sustainable practice includes noticing when support, recovery, clear communication, or workload adjustment may be needed. Staff wellbeing supports calm, safe, and consistent practice with children, families, and teams.

When Content Feels Heavy

Pause And Support

Some Induction Content Can Be Confronting

Sections on child safety, family violence, harm, abuse, reportable conduct, trauma, and child protection may feel upsetting or personal for some staff.

If induction content feels heavy, pause and access appropriate support. Use the Employee Assistance Program Policy on the Staff Resources website or the wellbeing information available through the NERPSA App.

Professional Sustainability

Role Clarity

Know What Is Expected

Position Descriptions, service procedures, rosters, communication pathways, and induction content help staff understand what is expected and where to seek direction.

Early Support

Do Not Carry Concerns Alone

Workload, role clarity, conduct, safety, and wellbeing concerns should be raised early through the relevant NERPSA pathway, such as a service leader, Education Manager, NERPSA Manager, HR, payroll contact, Staff Resources website, NERPSA App, EAP information, or the Compliments and Complaints process, depending on the concern.

NERPSA Resources Connected To This Section

Resource Connection

Use Current NERPSA Staff Resources

Key connected resources include the Employee Assistance Program Policy, staff wellbeing information, Position Descriptions, Staff Handbook information, Code of Conduct, Staffing information, Work Health and Safety information, and Compliments and Complaints processes.

Useful Resources

Employee Assistance Program Policy

Located on the Staff Resources website. Use this policy for current EAP provider details, access instructions, and support options.

Open Staff Resources

NERPSA App

Use the NERPSA App to access current staff wellbeing, EAP information, staff resources, and forms.

Open NERPSA App
Required Induction Activity

Watch The Staff Wellbeing Video

Watch the staff wellbeing video: open the wellbeing video.

Think about one practical habit or support that may help you work sustainably in early childhood education and care.

Wellbeing Supports Safe And Sustainable Practice

Sustainable work is supported by respectful communication, clear expectations, appropriate breaks, reflective practice, early support, and knowing where to access NERPSA’s EAP and wellbeing resources.